Viktoria's Closet

Privacy Policy
Viktoria's Closet use of personal information that you may submit to Viktoria's Closet through this Web site is governed by the Viktoria's Closet Privacy Policy.

Shipping & Delivery
At this time, Viktoria's Closet ships merchandise to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. Additionally, Viktoria's Closet ships merchandise to Canada and Mexico, but not to other international locations. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.

Sales Tax
%Sales tax is charged only to states where viktoriascloset.com has a physical presence. Currently this is only Illinois.

Return Policy
Returns and exchanges are accepted on merchandise within 14 days of receipt for items that HAVE NOT BEEN WORN, ALTERED OR WASHED, and with ALL tags attached. SALE ITEMS ARE FINAL, no returns will be accepted for these. Items bought with a COUPON CODE can be returned for STORE CREDIT ONLY. PLEASE NOTE: Shipping and handling charges are non-refundable. Please send your return or exchange to: viktoriascloset.com 2482 N. Lincoln Ave. Chicago IL, 60614 USA Securely pack and seal the return merchandise and invoice in an appropriate shipping box or envelope, and send back to us using an insured service to the above address. (This will provide you with recourse on your package, as we cannot accept responsibility for packages that we do not ship ourselves). Once your package has been received at viktoriascloset.com, your refund will be processed in the original form of payment within five business days. You will be notified via email to the address listed on your account when this transaction has taken place. Please note that your banking institution may require additional days to process and post this transaction to your account once they have received the information from viktoriascloset.com. Contact Information Regular Hours: Monday-Saturday 10:00AM-7:00PM Sunday 11:00AM-6:00PM (773) 697-3901 By E-Mail: Viktoria: viktoriascloset@yahoo.com By Mail: Viktoria's Closet 2482 N. Lincoln Ave Chicago, IL 60614